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IT & Telco Services
IT & Telco services are part of the Infocomm Sector.

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IT Services Sub-Sector

The IT services sub-sector – comprising of IT consultancy, software development and IT service providers (e.g. web hosting companies and software development businesses) – has the most number of establishments and hires the most number of workers.

Types Of Businesses
Sub-Sector Highlights
Sub-Sector Snapshot (2005)
Business Costs
For More Information



Types Of Businesses

  • All businesses that deal in IT services fall into this sub-sector. They include:

    • hardware consultancy (including systems consultancy) firms
    • software consultancy firms
    • e-commerce applications developers
    • computer games developers
    • other software developers (including software maintenance)
    • web hosting services
    • computer time-sharing services
    • data entry services
    • data processing, hosting and related businesses (tabulation services, application service providers, data storage, data hosting)
    • firms engaged in computer facilities management services
    • firms engaged in computer systems integration services
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Sub-Sector Highlights

  • Compared to other sub-sectors, the IT services sub-sector has the:

    • most number of establishments
    • most number of workers
    • lowest earnings-expenditure ratio
    • lowest profitability ratio
    • second highest value added
    • second lowest value added per worker

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Sub-Sector Snapshot (2005)


Number of Establishments 3,932
Number of Workers 27,448
Operating Receipts S$6.2 billion
Operating Expenditure S$5.9 billion
Operating Surplus S$404 million
Value Added S$2.2 billion
Profitability Ratio* (%) 6.5
Average Annual Remuneration per Employee S$67,900

* Excludes non-profit organisations
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Business Costs


Type Of Cost % Of Cost (2005)
Goods & Materials Purchases 32.2%
Remuneration 30.7%
Professional & Business Services 9.9%
Subcontract Charges 4.4%
Commission and Agency Fees 3.6%
Administrative Charges 3.1%
Royalties 2.5%

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For More Information

Economic Surveys Series 2005: Information and Communications Services
Department of Statistics (DOS)
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