Set up management systems and processes that ensure your business excels.

What Is The Business Excellence Framework?
What Are The Standards Of Excellence I Can Strive For?
What Self-Assessment Tools Are Available?
What Certification And Awards Are Given?
How Do I Use The Framework?
Who Can Help Me Understand The Framework?
Where Can I Get More Information?

What Is The Business Excellence Framework?

• The Framework is a structured approach that you can follow to set up management systems and processes which ensure your business excels.
  
  
• It consists of:
  
  
  • standards of excellence that businesses can strive for
  • self-assessment tools for businesses to measure their performance
  • certification and awards to recognise businesses that excel
    
    
• The framework is benchmarked against similar frameworks adopted in America, Europe, Japan and Australia.

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What Are The Standards Of Excellence I Can Strive For?

• There are 4 standards of excellence under the business excellence framework.
  
  

  Standard Of Excellence	Short Description
  Business Excellence Standard	For businesses who want a well-rounded and holistic approach to achieving business excellence.
  Business Excellence Niche Standard (Innovation)	For businesses who rely on innovation as a growth strategy.
  Business Excellence Niche Standard (People)	For businesses who rely heavily on people to excel.
  Business Excellence Niche Standard (Service)	For businesses whose success depends greatly on delighting the customer.

  
  
• Each standard sets out the systems and processes you need to establish in key areas of your business.
  
  

  Standard Of Business Excellence	To achieve the standard, you need to establish systems and processes in these key areas: