Strive for business excellence on your own, or with a little help from the Government.

Why Should I Strive For Business Excellence?

• The journey towards business excellence promises many rewards.
  
  
• With sound management systems and processes in place, you can look forward to:
  
  
  • higher productivity
  • faster growth
  • happier customers
  • greater efficiency
    
    
• A study conducted by the Nanyang Technological University showed that organisations who have achieved the highest level of business excellence consistently outperformed their industry’s average sales growth.

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How Do I Achieve Business Excellence?

• You need to systematically set up management systems and processes which ensure your business excels.
  
  
• You can use the “Business Excellence Framework” to do this. The framework lays out the management and systems you need to establish in key areas of your business.
  
  
• You can also assess your businesses’ performance using the framework’s tools.
  
  

  See:	Using the Business Excellence Framework

Who Can Help Me Achieve Business Excellence?

• If you need help, engage a Business Excellence consultant. He/She can help you understand what is needed and draw up a road map for your company to achieve business excellence.
  
  
• You can apply for the SME Management Action for Results (SMART) initiative to subsidise the costs of hiring a consultant and implementing businesses excellence projects.

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How Do I Get Started?

• The best way is to attend a briefing on Business Excellence.

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Where Can I Get More Information?

• You can visit SPRING Singapore’s website to learn more.
  
  
• You can also read up on Using The Business Excellence Framework.
  
  
• You can also contact:
  
  Business Excellence Secretariat
  SPRING Singapore
  Tel: (65) 6279 3811
  Fax: (65) 6278 0151
  Email: be@spring.gov.sg

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