What Is The Business Excellence Niche Standard (People)?

• It is one of the 4 standards of business excellence that businesses can strive to achieve under the Business Excellence Framework.
  
  
• The Standard lays out the human resource systems and processes organisations should have in place to achieve excellence through people.
  
  
• The systems and processes in the Standard cover 5 out of the 7 key areas of your business:
  
  
  • Leadership
  • Planning
  • Information
  • People
  • Results
    
    
• It is referred to as a "niche standard" for developing people systems and processes under the Business Excellence Framework.

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What Are The Benefits Of Adopting The Standard?

• When you adopt the Standard, you are putting in place human resource systems and processes which ensures your business:
  
  
  • continuously brings out the best in people
  • has a more motivated and loyal workforce
  • achieves better business performance through people
    
    
• With established systems and processes, you can get your business nationally certified as having achieved the Standard. The certification:
  
  
  • attracts talent to your organisation
  • motivates your workplace
  • instils confidence in your customers

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What Types Of Businesses Adopt The Standard?

• Any type and size of business can adopt the Standard.
  
  
• The Business Excellence Niche Standard (People) is particularly relevant to businesses that rely heavily on people to excel.

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How Do I Adopt The Standard?

• You use the Assessment of People Excellence (APEX) (PDF) self-assessment tool to identify gaps in your current systems and processes.
  
  
• You improve your human resources management systems and processes to close the gaps identified by APEX.
  
  
• If you need help understanding APEX, please download the following guides:
  
  
  • General Guide to Business Excellence & Self Assessment (WORD)
  • Interpretation Guide for the Business Excellence Niche Standard (People) (WORD)

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How Do I Get Certified As Having Achieved The Standard?

• After you have completed the self-assessment, you apply for the People Developer (PD) certification.
  
  
• If you achieve an outstanding score during the PD certification, you may want to apply for the People Excellence Award.

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How Do I Get Started?

• The best way is to attend a briefing on Business Excellence.
  
  
• You can also get advise and guidance from the Business Excellence clinic.

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Where Can I Get More Information?

• You can visit SPRING Singapore's website to learn more.
  
  
• You can download and read the General Guide to Business Excellence & Self Assessment (WORD).
  
  
• You can also contact:
  
  Enterprise Productivity Division
  SPRING Singapore
  Tel: (65) 6279 3811
  Fax: (65) 6278 0151
  Email: be@spring.gov.sg

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