English | 中文 CONTACT INFO    FEEDBACK    SITE MAP     HOME      ABOUT US     NEWS    EVENTS     NEWSLETTERS    HOW-TO GUIDES     RESOURCE LIBRARY     e-SERVICES    ASK US     A-Z GOVT LINKS - Arts, Entertainment & Recreation - Food & Beverage - Infocomm - Manufacturing - Private Education - Private Healthcare - Real Estate & Business Services - Retail - Transport & Storage - Wholesale Trade   - Loans (borrow money) - Equity (sell shares)   - Business Excellence - Hiring & Training - Import / Export - Protecting Your Ideas - Selecting Premises - Venture Abroad   - Government Assistance - Taxes & GST - Laws & Regulations - Contracts & Tenders   - Market Statistics & Research - Networking Opportunities   - Register Your Business - Licences & Permits - Foreign Businesses   - Family Succession - Selling Your Business - Terminate The Business     Managed by   HELPDESK   enterpriseone@spring.gov.sg     Business Excellence Home > Business Topics > Business Excellence Contact a Business Consultant     The Basics Using the Business Excellence Framework Set up management systems and processes that ensure your business excels.   Striving For Business Excellence Strive for business excellence on your own, or with a little help from the Government.   Standards of Excellence Business Excellence Niche Standard (People) Set up human resource management systems and processes to excel through people.   Business Excellence Standard Set up management systems and processes to achieve overall business excellence.   Business Excellence Niche Standard (Service) Set up management systems and processes to excel in customer service.   Business Excellence Niche Standard (Innovation) Set up management systems and processes to excel through innovation.   Business Excellence Certifications Singapore Service Class (S-Class) S-Class certification is given to organisations that excel in customer service.   Singapore Quality Class (SQC) SQC is given to organisations that have achieved all-round businesses excellence.   Singapore Innovation Class (I-Class) I-Class is given to organisations with systems that excel in innovation.   People Developer (PD) PD is given to organisations that excel in people development.   Business Excellence Awards Singapore Quality Award (SQA) SQA is the highest national award given to organisations who have achieved all-round business excellence.   Singapore Innovation Award (I-Award) The I-Award is the highest national award given to organisations that excel in innovation.   Service Excellence Award Clinch this national award to be recognised as an organisation that excels in customer service.   People Excellence Award The People Excellence Award is the highest national award given to organisations that excel in people development.   Last updated on 05 July 2009 Best viewed using IE 5.0+, Netscape 7.0+ or Firefox 1.5+       Privacy Statement | Terms of Use Copyright 2006-2009. Government of Singapore